Bidders:
How can I register myself on e-Procurement portal?
How do I get a valid digital certificate?
If I am registered on e-Procurement portal, how long is it valid?
I have registered my company on e-Procurement portal. Why I have not received any confirmation mail?
How to view tenders details and download the documents?
How to logon to the e-Procurement portal?
What to do if I forgot a password?
Can I use a same digital certificate with the different login ids?
How do I change the password?
Can I update my registration details?
Which language I can use for tender submission?
How to submit technical, prequalification supporting/reference documents?
How much space is provided to me for storing my documents online?
Can I attend the prebid meeting online?
How do I come to know about any corrgedum/addendum published in a tender?
How to submit technical, price bid online? Do I need to scan the technical & price bid and to upload it?
Can I access the e-Procurement portal on any date, any time?
Till what time I can submit a tender online?
How secure my data is before doing a final submission of a tender?
How secure my data is after doing a final submission?
What if I accidentally submit the same tender twice?
Is it necessary to submit a complete tender in one go?
How do I confirm that my tender is submitted successfully?
How to submit document fees and EMD?
How can I track the status of my tender? Can I attend tender opening online?
How can I register myself on e-Procurement portal?
You just need to fill in registration form which may be accessed by clicking upon "New Supplier registration" link available on home page.
How do I get a valid digital certificate?
You can get a valid digital certificate from any of the certifying authorities being authorized by government of India. Below is the list of CAs
- MTNL - www.mtnltrustline.com
- TCS - www.tcs-ca.tcs.co.in
- Safescrypt - www.safescrypt.com
- NIC - www.nic.in
- IDBRT - www.idrbtca.org.in
- iCertCA - www.icert.gov.in
- e-MudhraCA - www.e-Mudhra.com
- GNFC - www.ncodesolutions.com
If I am registered on e-Procurement portal, how long is it valid?
Your registration is valid for a lifetime. You may access e-Procurement portal only if your registration is not disabled or you are not blacklisted by Tendering Authority.
I have registered my company on e-Procurement portal. Why I have not received any confirmation mail?
As you complete your registration, system generates a confirmation mail to your registered email id. So if you have entered wrong email id you may not receive the registration confirmation mail.
How to view tenders details and download the documents?
Details of all open tenders can be viewed by anyone from the home page. Anyone can download open tender documents in free of cost. Limited tenders can be accessed by authorized bidders only after logged into the e-Procurement portal.
How to logon to the e-Procurement portal?
You need to enter correct login id, password and valid digital certificate to logon to the website.
What to do if I forgot a password?
You can use forgot password functionality available on the home page. You need to provide your login id and correct hint answer to complete the forgot password process. On successful completion of a process, system generates a new password and sends it to your registered email id.
Can I use a same digital certificate with the different login ids?
No, once a digital certificate is mapped with any of he login id he same digital certificate can not be used with other login ids.
How do I change the password?
After logged into the website. You can change your password by using change password facility.
Can I update my registration details?
Yes, you can update your registration details by accessing edit profile functionality after logged into the e-Procurement portal.
Which language I can use for tender submission?
You can use English language only.
How to submit technical, prequalification supporting/reference documents?
You can upload and save all the supporting documents like past experience certificate, ISO certificate etc in briefcase and can reuse it any time for tender submission online.
How much space is provided to me for storing my documents online?
50 MB space is allocated as of now.
Can I attend the prebid meeting online?
Yes, you can attend a prebid online during the prebid meeting time specified in a tender.
How do I come to know about any corrgedum/addendum published in a tender?
System displays the corrigendum count for each tender. System increases the count as any corrigendum / Amendment is published. You can view the complete corrigendum / Amendment details by clicking on corrigendum / Amendment count link.
How to submit technical, price bid online? Do I need to scan the technical & price bid and to upload it?
After logged into the website, you need to fill in required fields details in the bidding format available in the system only. Don't upload scanned technical & price bid documents.
Can I access the e-Procurement portal on any date, any time?
Yes, you may access e-Procurement portal on any date and any time except maintenance time period.
Till what time I can submit a tender online?
You need to do final submission of a tender (dropping a tender in Electronic Time Stamped Tender Box) as per the submission end date & time mentioned in a tender notice of respective tender. System would not accept any tender once the submission date & time is lapsed.
How secure my data is before doing a final submission of a tender?
While preparing a technical & price bid, the data is encrypted with your public key before submission of a data to the server. This data can only be decrypted with your own private key.
How secure my data is after doing a final submission?
At the time of final submission, your data is encrypted with the concern government officer's public key and stored in the database. This data can only be decrypted using that government officer's private key after tender opening date & time.
What if I accidentally submit the same tender twice?
System doesn't allow you to resubmit a tender.
Is it necessary to submit a complete tender in one go?
No, you may prepare technical bid, price bid phase wise. i.e. you may prepare and save your bid and later on you can do final submission of a complete tender.
How do I confirm that my tender is submitted successfully?
On successful completion of final submission of a tender, system generates an online receipt which is a proof of online final submission.
How to submit document fees and EMD?
As per the instructions given in the tender notice, you may submit document fees and EMD either offline or online.
How can I track the status of my tender? Can I attend tender opening online?
You may attend tender opening online. You can also see the status of all the bidders. You can also download individual and comparative chart reports if shared by the tendering authority.
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